Use this form to request a Return Merchandise Authorization (RMA) for Lumyn’s Buyback Program. All fields are required unless marked optional. Submit the completed form via shoplumyn.com or email to support@shoplumyn.com. Do not ship any items until you receive your RMA number.

"Submit this form to process your jewellery return or refund request."

• Complete all required fields above.
• Submit the form to Lumyn support.
• Await confirmation and your RMA Number.
• Once approved, follow packaging and shipping instructions provided by Lumyn.
• Retain your RMA Number for all correspondence.
  
• Reminder: Do not ship your jewelry without an official RMA Number. Shipments without an RMA may be rejected and returned at sender’s expense.